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Program Assistant – Part-Time

Mentor, OH, USA
$16.00 per hour



  • Associate Degree in human service area preferred; expected to pursue counselor certification concurrent with employment.
  • Belief in 12-step recovery essential.
  • Knowledgeable about the disease of substance use disorder and community resources.
  • Experience in residential treatment setting preferred.
  • Excellent verbal and written communications skills.
  • Minimum one year personal program of recovery if applicable.





  1. Interacts with residents in a supportive manner, encouraging discussion and activities focused on recovery.
  2. Communicates and assures residents’ compliance with all residential guidelines, policies and procedures, including health and safety standards and chores.
  3. Responsible for completing house inspections on each shift using a facility checklist and ensuring that residents are completing daily and weekly chores.
  4. Report any maintenance issues to immediate supervisor and submit work orders as instructed and needed.
  5. Answers agency phone calls in responsible, professional manner and refer to appropriate agency and/or community resources.
  6. Assures that participation of community resources, especially 12-step volunteers, are supported and nurtured.
  7. Assists with case management, educational groups as assigned/documented by supervisor.
  8. Able to manage normal residential treatment functioning and emergency situations independently.
  9. Maintains professional standards of ethics, including client confidentiality.
  10. Completes all required documentation daily.
  11. May transport residents as necessary and assigned by supervisor.
  12. Participates in all agency and residential staff meetings as required.
  13. Remain on duty beyond scheduled times, if necessary, when the welfare of the residents may be otherwise adversely affected.
  14. Specific duties as assigned and documented for each shift by supervisor.



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