PARTS MANAGER

Great opportunity to work for a company in business for over 80 years! Phenomenal benefits package!

Responsible for running a profitable and efficient parts department. Will accomplish objectives through setting and achieving sales and profit objectives. Will move throughout the parts department. Will climb ladders to get parts from shelves. Will work closely with the service department. You must be outgoing, friendly, energetic, organized, and flexible, and have the ability to lead effectively in all initiatives, set a good example in character, competence and service, and encourage a positive and efficient work environment.

Other responsibilities include:
*Promoting an atmosphere of goodwill and accountability between the company and the customer
in a professional manner and provides a superior level of customer service and satisfaction.
*Handling customer complaints immediately and according to the dealership’s guidelines.
*Assisting in establishing and enforcing a pricing policy that balances volume, customer loyalty, and
the cost of doing business.
*Analyzing departmental operations and storage layout and revise as needed for maximum
effectiveness.
*Enforcing safety requirements, ensure MSDS sheets on all products carried are up to date.
*Ensuring that all purchases are properly accounted for before approving payment.
*Following procedures to ensure the dealership is recovering full credit on core and parts returns.
*Working with Service Manager and Shop Foreman to ensure a timely turnaround of parts needed for service jobs.
*Providing technical assistance to parts department employees.
*Cooperatively perform additional duties when assigned.

GREAT BENEFITS! GREAT PEOPLE! GREAT SERVICE! !

*At least one year of experience in an automotive or truck parts department.
*Assists in developing, enforcing, and monitoring guidelines for working with customers to ensure
maximum customer satisfaction.
*Experience establishing individual parts inventory levels and balance them for maximum turnover.
*Experience setting and enforcing a policy on the special ordering of parts.
*Directing outside parts and counter sales efforts.
*Supervising stock order procedures to ensure timeliness of replenishing inventory to proper
level.
*Developing and administering an aggressive parts program to produce a fair profit.
*Experience coordinating a prompt, efficient and timely flow of paperwork, paying particular attention to parts sales per repair order, wreck estimates, issuance of credit memos, counter ticket filing, and purchase order matching and verification.
*Experience directing shipping and receiving efforts to ensure timely processing.
*Experience utilizing Lost Sale Tracking Report.
*Experience directing and scheduling the activities of all parts department employees.
*Experience supervising departmental personnel. Administering general and safety policies and procedures. Enforcing safety training. Undertaking proper discipline with personnel using reprimand system, ensuring copies are given to Human Resource Department to become part of the employee’s permanent record.
*Experience Conducting meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for more efficient operation.
*Must be willing to work irregular hours and must have the willingness to work the necessary hours to accomplish departmental goals, accommodate customers and meet operational standards.