As an Inside Sales Representative you will work with manufacturing customers to ensure a smooth sales process. You will demonstrate excellent customer services and professionalism to build rapport and follow up with customers.

Ideal candidate will be familiar with basic machine & tooling terminology (Bridgeport specific a plus) Must possess excellent customer service skills and have marketing and sales acumen to develop relationships and explain the products addressing questions and concerns in order to make sales. A background check is required before an offer can be extended.

Core Responsibilities:

• Process requests for quote and purchase orders.

• Assist with job write-up as required.

• Liaison with processing customer’s needs by communicating with customer and Account Managers.

• Work closely with Estimating team and CRM Administrator to compile accurate data for customer needs.

• Work closely and collaborate with the rest of the Inside Sales team to ensure customer satisfaction.

• Support and assist with customer over the phone and via email.

• Manage house accounts

• Research potential customers for opportunities

• Desired Soft Skills

• Excellent time management skills with the ability to prioritize tasks appropriately and execute them in the time allotted.

• Ability to work hard and focus on producing results while working collaboratively with colleagues and at times independently based on the work requirements.

• Able to participate effectively in meetings that utilize people’s time efficiently.

• Excellent verbal and written communication skills

• Attention to detail and a high level of accuracy

• Proficient in MS Word, Excel, Microsoft 365, and Microsoft Teams